OUR NEW ONLINE PERMITTING AND LICENSING SYSTEM LAUNCHED IN JUNE 2023!

 

To set up an account, please visit: 

jcnj.org/permitportal

Additional instructions on how to create an account can be found below under Frequently Asked Questions.

The Department of Housing, Economic Development and Commerce has made an exciting change that affects how you apply for permits, upload or see documents and make payments – whether you are renovating your home, building a high rise, registering your rental property or applying for a cannabis license. As a homeowner, contractor, developer, taxi driver – anyone who needs a permit or license to do your work through HEDC, your experience is now simpler, with your application and all support materials – even making payments – in one place.


The new system is LIVE as of June 14, 2023!

If you have an existing application that needs to be linked to your new customer portal account, please email [email protected] for assistance.

WHAT THE SOFTWARE WILL ACCEPT AND PROCESS

  • Zoning Determination Letters and plan review applications- including 3rd Unit conversions and signage
  • City Planning Board applications
  • Historic Preservation applications
  • Construction Code applications and inspection requests
  • Housing Preservation registrations, applications and licenses- including lead paint, landlord registrations, tenant petitions and short-term rentals
  • Commerce business license applications
  • JCMUA permit applications
  • Zoning, Construction Code, and Quality of Life violations

All the applications above, which you would formerly find in different locations, will now be uploaded in one place.

CREATING AN ACCOUNT

  • Create an account on the customer portal to submit, pay and track your application. Instructions on how to create an account are below.
  • Existing applications have been migrated to the new system- you will need to create a new account to access them. Once you have done this, please contact [email protected] or our individual offices to link your existing application to your account.

SUPPORT


Staff is available to assist you. Email [email protected] or contact any of our divisions.


We hope you are excited as we are about this huge step towards modernizing our services. We strive to be New Jersey’s leader in delivering the best possible service to the public.  If you have any questions or concerns about the new software, feel free to reach out to us. And if you like it, we’d love to hear from you too!

FREQUENTLY ASKED QUESTIONS:

 

HOW DO I CREATE A CUSTOMER PORTAL ACCOUNT?
To set up an online CSS account, please visit jcnj.org/permitportal

Go to the top right and click "Login or Register"


Note: You will not be able to use the same email address for multiple accounts. Each email is account specific.

You will then receive a confirmation email at the address you provided that will direct you back to the setup screen to continue the process.



Next you will have to decide on a username and password. The username can be your email address.



Next you will enter your contact information. Notice that you cannot change the email address. Remember if you are creating a Company Account, enter the name of the Company in the First Name, Last Name, and Company fields. If you are creating a Name account, you do not need to enter a company. When you have completed all the required fields, click Next.



Next you will enter your Contact Address. This may be different than the address of your project. 



Lastly you will need to sign and hit submit.