Human Resources serves to support current and potential Jersey City employees to promote a workforce that provides the utmost service to the City of Jersey City and its residents.

Human Resources is composed of two Divisions, the Division of Employee Relations and Strategic Workforce Management, and the Division of Employee Benefits.

The Division of Employee Relations and Strategic Workforce Management helps potential employees regarding available employment opportunities, as well as helps current employees regarding available opportunities for career growth through the City's internal program, Grow Forward. This Division also assists in the management of employees through addressing labor and employee relation matters. As for its Offices, HR Technology and Risk Management, they respectively ensure that the HR moves forward in terms of technological advancements, and employee health and safety standards.

The Division of Employee Benefits encompasses both health benefits and pension information. These two cater directly to our fellow Jersey City employees through advising them on our various enrollment plans to ensure that employees opt-in a plan that best fits them.

For employee protocols regarding the coronavirus, please click here: 
Employee Protocols on Coronavirus


Human Resources strives to foster a competent, engaged, and accountable workforce.


To build a responsive, professional 21st Century Public Sector Human Resources.


S.P.I.R.I.T. - Service, Professionalism, Innovation, Respect, Initiative, Teamwork.

Division Personnel

Human Resources - Joanne Rosa, Division Director
Employee Benefits - Khadijah McNair, Office Director
Workforce Management - Mobin Yousaf, Office Director
Risk Management - Raul Conde, Manager
Payroll - Daphney Fontaine, Office Director

Contact Info

  • phone(201) 547-5217
  • 280 Grove Street Room 103
    Jersey City, NJ 07302
    Office Hours: M - F (8:30AM - 5PM)

    Joanne Rosa, Director

  • Directions