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City Hall, 280 Grove Street
Room 105
Jersey City, NJ 07302
Tel:  (201) 547-4900
Fax:  (201) 547-5749
Web:  Online Help Center 

Hours: 8am -8pm


The Resident Response Center is your "one-stop" office for information or assistance related to City services.

Whether you want to report a pothole, address a tenant/landlord issue, request a vacant lot clean-up, or just let someone know about neighborhood concerns, the Resident Response Center will record your questions, requests, and concerns and forward them to the right department. All records are stored in our Online Help Center database for easy tracking and follow up.

In addition, the Resident Response Center now incorporates the following offices:

The Resident Response Center is also a member of the Mayor's Quality of Life Task Force. 

Access the Online Help Center.

Having a Problem with Heat or Hot Water this Winter? Download Ordinance Flyers in English, Arabic, or Spanish here  

2013 09 25 Resident Response Center


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